soka4dTerms of Use
We at soka4d set out these terms to establish the conditions under which you access and use our platform. Our terms cover account creation, deposits and withdrawals, bonus eligibility, dispute resolution, and our jurisdiction-restricted service model. By accessing soka4d, you agree to be bound by these terms and all policies we maintain.
soka4d operates live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), sportsbook markets across Liga 1, Piala Indonesia, Piala AFF, Champions League, and Premier League, slot games, and esports betting on Mobile Legends, Free Fire, and PUBG Mobile. We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Account verification through KYC is required before your first withdrawal.
These terms are binding on both us and you. If any section conflicts with your local jurisdiction's mandatory law, that section is void in your location, but the remainder of these terms remain enforceable. Our services are available only where local law permits.
Account Creation and User Eligibility
When you join soka4d, we require a valid email address, a secure password, and accurate profile information. You represent that you are legally able to enter into contracts in your jurisdiction and that all information you provide is truthful and complete. We reserve the right to verify any information you submit and to suspend or close your account if we detect false or misleading details.
Our soka4d account policy requires that you do not create multiple accounts under different identities or email addresses. If we identify duplicate accounts, we close all related accounts and may forfeit balances. Account sharing is prohibited; you are solely responsible for all activity on your account, including bets placed, deposits made, and withdrawals requested under your login credentials.
Our soka4d account verification is mandatory before withdrawal
Before you can withdraw funds, we require identity verification (KYC) via photo ID, selfie with ID, and proof of address. This protects both you and us and complies with anti-money-laundering regulations.
Deposits, Withdrawals, and Fund Management
We process deposits through multiple payment methods: e-wallets (DANA, e-wallet, mobile banking, local payment, online payment), e-wallet QR-code payments, and direct bank transfers to accounts at mobile banking, local payment, online payment, and e-wallet. Deposits are credited to your soka4d account balance immediately (e-wallets) or within one business day (bank transfers). We do not charge deposit fees; the full amount you send is credited.
Withdrawals are processed to the same payment method you used for your most recent deposit, unless you request an alternative registered method. We process withdrawals within one business day of your request once your account is fully verified. Your payment provider (bank or e-wallet) controls final clearing; delays beyond our control (provider backlogs, network issues, holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi) are not our responsibility. We do not charge withdrawal fees; you receive your full requested amount (subject to your payment provider's limits).
Your soka4d account balance is held in trust and segregated from our operational funds. If we become insolvent, your balance is protected under customer fund regulations in our jurisdiction.
Bonuses, Promotions, and Terms
soka4d may offer promotional bonuses to new and existing players. Any bonus is offered at our sole discretion and is subject to specific terms, including minimum deposit amounts, playthrough requirements, and eligible markets. We reserve the right to modify, suspend, or cancel any promotion at any time without notice.
Bonuses are non-withdrawable unless you meet the conditions stated at the time of offer. If you withdraw before completing playthrough requirements, we deduct the bonus from your account. Bonuses cannot be combined with other promotions on the same bet. We track bonus usage and reverse any bonus misuse (e.g., placing opposing bets to guarantee profit).
Betting, Settlement, and Disputes
Our soka4d betting markets operate under house rules specific to each market type. Match-winner bets settle based on official league / tournament results. Live-dealer table outcomes are determined by the physical game action and streamed in real time. Slot and game-show outcomes are generated by certified random-number generators.
Settlement occurs immediately after an outcome is confirmed (live tables, game shows) or within minutes of official result confirmation (sportsbook). If you believe a bet was settled incorrectly, contact our support team within 7 days with your bet ID and a description of the dispute. We review settlement records, official match data, and game logs to verify correctness. If we find an error, we correct your account balance within one business day. If we find no error, settlement stands as final.
We do not accept disputes on odds offered, market availability, or personal betting strategy. We also do not reverse settled bets due to personal circumstances (e.g., you regret the bet, changes in team news occurred after placement).
Limitation of Liability and Jurisdiction Notice
Our services on soka4d are available only where local law permits. We do not knowingly offer services in jurisdictions where online wagering is restricted or prohibited. Users are responsible for verifying that access and use of soka4d comply with their own jurisdiction's laws. We are not liable for any consequence of use in a jurisdiction where such use is unlawful.
To the fullest extent permitted by law, we limit our liability to you to the amount of your account balance. We are not liable for indirect, incidental, special, or consequential damages (including lost profits, loss of data, or business interruption) arising from your use of soka4d, even if advised of the possibility of such damages.
These terms are governed by the laws of the jurisdiction in which soka4d operates. Any dispute arising from these terms or your use of our platform is subject to binding arbitration in that jurisdiction, not public court proceedings. By using soka4d, you consent to this arbitration clause.
Data Protection and Privacy
We collect and process personal data (email, name, ID documents, payment information) to operate soka4d, verify accounts, process withdrawals, and comply with anti-money-laundering regulations. We encrypt all data in transit and at rest. We do not share your data with third parties except as required by law or to payment processors and KYC providers. For full details, see our Privacy Policy.
Account Suspension and Closure
We reserve the right to suspend or close your soka4d account if you violate these terms, engage in fraudulent activity, use prohibited betting strategies (e.g., guaranteed-profit schemes exploiting odds anomalies), or fail KYC verification. If we suspend your account, we notify you of the reason. If the account is closed due to breach, we may forfeit your balance or freeze it pending investigation.
You may close your account at any time by contacting our support team. We will process any remaining balance as a withdrawal to your registered payment method within 5 business days, subject to verification requirements.
Changes to These Terms
We may update these terms at any time. Significant changes are communicated to you via email at least 30 days before taking effect. Continued use of soka4d after the change date constitutes your acceptance of the updated terms. If you do not accept the changes, you may close your account.
These terms were last updated and are effective from the date shown on our website. For questions about our terms or policies, contact our support team via live chat, email, or phone during business hours across Jakarta, Surabaya, Bandung, Medan, and Semarang time zones.